I have always allowed my Geneanet account to be "logged in" always, but every now and then, my tablet loses my passwords. And, no matter how many times I try getting it back, it continues to tell me somethings wrong! Yet, I still am logged on my computer. This just happens with my tablet. ...

Thanks again.

Thank you Eric

I have given several people visitor privileges, and somehow they were able to copy my genealogy-word for word which shocked me. I don’t understand how that can happen. Just copy, then paste? They put this on Geneanet under their name.

Please clarify what a Visitor can see or do on my genealogy.

Thank you for your input, but it doesn't work!! I hit unsubscribe and nothing happens!!

I am unable to unsubscribe my tree from receiving daily or weekly birthday reminders. I click on unsubscribe, and nothing happens. Why?

I just received a notice that I had used all my allotment for photos. What is the limit when not a Premium member?

I'm trying to merge two family trees, but have the same people in each tree. Rather than merging, I am creating duplicates of these people. I don't quite understand how this is happening. Any chance you can give me better directions on how the merge works so I know not to make matters worse. Also, c...