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Password not correct

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jpetreefl
male
Viestit: 1

Password not correct

Viesti Kirjoittaja jpetreefl »

I was informed that my password was part of a data breach.
I attempted to change my password and when I entered the password, i got a message that it was incorrect.
I did not make a change, so, apparently, someone else did.
How do I correct this?
jyb
jyb
Administrator
Viestit: 8271
Sisääntulotila: Graafinen
Selailu: Teksti
Tarkastele heidän sukupuutaan.

Re: Password not correct

Viesti Kirjoittaja jyb »

Dear Sir,

Passwords are absolutely secure on Geneanet and no one have changed your password.

Please go to https://en.geneanet.org/resetting/request to reset your password. Be sure to correctly enter upper and lower case letters.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
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