I want to cancel my premium account
- jyb
-
- Administrator
- Viestit: 5012
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- Tarkastele heidän sukupuutaan.
@corajoy: Your Geneanet account has been deleted.
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
I want to cancel my premium account. I live in the United States and don't want to send a letter. How do I cancel this and stop the automatic payments?
S Drew
S Drew
- jyb
-
- Administrator
- Viestit: 5012
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- Tarkastele heidän sukupuutaan.
@sddrew: The problem has been solved via Ticket Contact.
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
- alexkikalo
-
- Viestit: 1
Hello, please cancel my premium subscription. I only used it to read a single book excerpt and will not need more than the 3 months. Thank you!
- jyb
-
- Administrator
- Viestit: 5012
- Sukupuu: Graafinen
- Tarkastele heidän sukupuutaan.
@alexkikalo: The automatic renewal of your Premium subscription has been cancelled.
Your Premium subscription will expire on May 18, 2020, and you will not be charged after this date.
Just ignore the reminders you will receive.
To view the history of your Premium subscription, please go to https://en.geneanet.org/privilege/history
Your Premium subscription will expire on May 18, 2020, and you will not be charged after this date.
Just ignore the reminders you will receive.
To view the history of your Premium subscription, please go to https://en.geneanet.org/privilege/history
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
- Rekisteröimätön käyttäjä (terry67)
-
Hello, please cancel my premium subscription. Thanks, terry67.
- jyb
-
- Administrator
- Viestit: 5012
- Sukupuu: Graafinen
- Tarkastele heidän sukupuutaan.
@terry67: The automatic renewal of your Premium subscription has been cancelled.
Your Premium subscription will expire on May 8, 2020, and you will not be charged after this date.
Just ignore the reminders you will receive.
To view the history of your Premium subscription, please go to https://en.geneanet.org/privilege/history
Your Premium subscription will expire on May 8, 2020, and you will not be charged after this date.
Just ignore the reminders you will receive.
To view the history of your Premium subscription, please go to https://en.geneanet.org/privilege/history
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
- caseyb9090
-
- Viestit: 1
Hello, please cancel my premium subscription. I'm located in the US and only needed it to read a single except and will not need more than the 3 months. Thank you!
- jyb
-
- Administrator
- Viestit: 5012
- Sukupuu: Graafinen
- Tarkastele heidän sukupuutaan.
@caseyb9090: The automatic renewal of your Premium subscription has been cancelled.
Your Premium subscription will expire on June 18, 2020, and you will not be charged after this date.
Just ignore the reminders you will receive.
To view the history of your Premium subscription, please go to https://en.geneanet.org/privilege/history
Your Premium subscription will expire on June 18, 2020, and you will not be charged after this date.
Just ignore the reminders you will receive.
To view the history of your Premium subscription, please go to https://en.geneanet.org/privilege/history
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
I would also like to cancel my premium subscription - have raised this by ticket - please confirm this has been done
- jyb
-
- Administrator
- Viestit: 5012
- Sukupuu: Graafinen
- Tarkastele heidän sukupuutaan.
@gouldal: I have answered your Ticket Contact.
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
- lorrainelescure
-
- Viestit: 1
- Sukupuu: Graafinen
- Tarkastele heidän sukupuutaan.
Bonjour, I would like to cancel my premium subscription too, can you confirm when it is done?
Thanks, Lorraine
Thanks, Lorraine
- jyb
-
- Administrator
- Viestit: 5012
- Sukupuu: Graafinen
- Tarkastele heidän sukupuutaan.
@lorrainelescure:The automatic renewal of your Premium subscription has been cancelled.
Your Premium subscription will expire on April 22, 2020, and you will not be charged after this date.
Just ignore the reminders you will receive.
Your Premium subscription will expire on April 22, 2020, and you will not be charged after this date.
Just ignore the reminders you will receive.
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
- dfoelker
-
- Viestit: 2
- Sukupuu: Graafinen
- Tarkastele heidän sukupuutaan.
Hi,
Please cancel my premium subscription. I have found no way to do this online other than by message.
Thanks,
David Foelker
Please cancel my premium subscription. I have found no way to do this online other than by message.
Thanks,
David Foelker
Hello,
If you have a one or two-year subscription, it will end automatically, just ignore the reminders.
If you have a three-month subscription, go to this page:
https://en.geneanet.org/privilege/history
In the purple stripe at the top, you should see something like "End automatic renewal", just click and you're done
Best
Claudine
If you have a one or two-year subscription, it will end automatically, just ignore the reminders.
If you have a three-month subscription, go to this page:
https://en.geneanet.org/privilege/history
In the purple stripe at the top, you should see something like "End automatic renewal", just click and you're done

Best
Claudine
Modératrice bénévole sans lien de subordination avec Geneanet / Volunteer moderator with no subordination to Geneanet.
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