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I want to cancel my premium account

Lähetetty: 31 Heinäkuu 2017, 08:14
Kirjoittaja taniaf43
When I went to delete my account it says that this can
Only be done by a letter being mailing-Overseas address. I
Am in Australia. I should not have to do this and do not want
To pay international postage charges. I have only just set up the account.
I was trying to find info on one particular relative. Very limited, more info
On websites I am already a member of.
Can you please cancel my subscription remotely, so I don't
Have to send a letter? Please do the right thing if
Care about your customers.

Re : I want to cancel my premium account

Lähetetty: 31 Heinäkuu 2017, 11:13
Kirjoittaja jyb
The refund has been made.

Re: I want to cancel my premium account

Lähetetty: 04 Joulukuu 2019, 11:56
Kirjoittaja evelynarich
I am elderly. I signed up today for the 3 months thing to try it out but I want to cancel my premium service NOW!!!


I too am in Australia.

Evelyn

Re: I want to cancel my premium account

Lähetetty: 05 Joulukuu 2019, 10:25
Kirjoittaja jyb
The automatic renewal of your Premium subscription has been cancelled.

Your Premium subscription will expire on March 4, 2020, and you will have nothing to pay after this date.
Just ignore the reminders you will receive.

Re: I want to cancel my premium account

Lähetetty: 05 Joulukuu 2019, 22:51
Kirjoittaja leahfite
Please also cancel my subscription.

Re: I want to cancel my premium account

Lähetetty: 06 Joulukuu 2019, 17:30
Kirjoittaja jyb
@leahfite: Your Premium subscription will not be automatically renewed.

Your Premium subscription will expire on January 5, 2020, and you will have nothing to pay after this date.
Just ignore the reminders you will receive.

Re: I want to cancel my premium account

Lähetetty: 11 Joulukuu 2019, 15:32
Kirjoittaja historyseamstress
I'd like to delete my account and I got the same message saying I'd have to mail a letter to France... :( (I'm in the U.S.)

Re: I want to cancel my premium account

Lähetetty: 12 Joulukuu 2019, 08:56
Kirjoittaja jyb
@historyseamstress:
The automatic renewal of your Premium subscription has been cancelled.

Your Premium subscription will expire on March 6, 2020, and you will have nothing to pay after this date.
Just ignore the reminders you will receive.

If you really want to delete your account now, please confirm that you understand the remaining days of your Premium subscription will not be refunded.

Re: I want to cancel my premium account

Lähetetty: 27 Joulukuu 2019, 13:09
Kirjoittaja yelsy98
I am trying to cancel my premium account. I tried deleting my account and received the same info, to send a letter.
Please how can i cancel my subscription?

Re: I want to cancel my premium account

Lähetetty: 28 Joulukuu 2019, 18:26
Kirjoittaja gthu33
I, like many others in this thread, wish to delete my premium account. I am not going to mail a letter to France to do this. Can you please cancel my premium subscription?

Thank you.

Re: I want to cancel my premium account

Lähetetty: 28 Joulukuu 2019, 23:43
Kirjoittaja kcarouselambra1
i too want a refund web site rip off don't work

Re: I want to cancel my premium account

Lähetetty: 29 Joulukuu 2019, 14:08
Kirjoittaja jyb
@yelsy98: You Premium subscription has expired and it has not been automatically renewed.

Re: I want to cancel my premium account

Lähetetty: 29 Joulukuu 2019, 14:09
Kirjoittaja jyb
@gthu33: The automatic renewal of your Premium subscription has been cancelled.

Your Premium subscription will expire on March 28, 2020, and you will have nothing to pay after this date.
Just ignore the reminders you will receive.

Re: I want to cancel my premium account

Lähetetty: 29 Joulukuu 2019, 14:09
Kirjoittaja jyb
@kcarouselambra1: The automatic renewal of your Premium subscription has been cancelled.

Your Premium subscription will expire on March 28, 2020, and you will have nothing to pay after this date.
Just ignore the reminders you will receive.

Re: I want to cancel my premium account

Lähetetty: 30 Joulukuu 2019, 18:34
Kirjoittaja kcarouselambra1
I can’t understand why can’t even do a search every time I try comes back nothing what am I missing here do u need to fill in all of the information to get it to work