Raw DNA Upload Error
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- Viestit: 1
- Sisääntulotila: Graafinen
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When trying to upload Build 37 Concatenated Raw Data from FTDNA to Geneanet I get an error message which says to try again. Any help would be appreciated. Thank you.
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- Viestit: 4
- Sisääntulotila: Graafinen
- Selailu: Graafinen
- Tarkastele heidän sukupuutaan.
I am having the same issue. Downloaded the FTDNA autosomal Build 37 Concatenated. Uploading as .csv.gz file.
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- Administrator
- Viestit: 8271
- Sisääntulotila: Graafinen
- Selailu: Teksti
- Tarkastele heidän sukupuutaan.
I have asked the technicians to have a look. Can you please attach a screenshot of the error message?
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
-
- Viestit: 4
- Sisääntulotila: Graafinen
- Selailu: Graafinen
- Tarkastele heidän sukupuutaan.
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- Administrator
- Viestit: 8271
- Sisääntulotila: Graafinen
- Selailu: Teksti
- Tarkastele heidän sukupuutaan.
Thank you!
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
I am having the same issue.
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- Administrator
- Viestit: 8271
- Sisääntulotila: Graafinen
- Selailu: Teksti
- Tarkastele heidän sukupuutaan.
The problem has been fixed. Could you please try again?
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
-
- Viestit: 4
- Sisääntulotila: Graafinen
- Selailu: Graafinen
- Tarkastele heidän sukupuutaan.
Got one step further. Now getting this message. Verified with fresh download from FTDNA. It is ...csv.gz
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- Administrator
- Viestit: 8271
- Sisääntulotila: Graafinen
- Selailu: Teksti
- Tarkastele heidän sukupuutaan.
Can you please send the file to [email protected]? (please give your Geneanet username in the message)
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
I attempted to upload again, and received the same error response that johnstorch65 received on his second attempt.
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- Administrator
- Viestit: 8271
- Sisääntulotila: Graafinen
- Selailu: Teksti
- Tarkastele heidän sukupuutaan.
The technicians are working on it and I'll come back to you as soon as it is fixed.
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
-
- Administrator
- Viestit: 8271
- Sisääntulotila: Graafinen
- Selailu: Teksti
- Tarkastele heidän sukupuutaan.
There's a problem with the zip file format from FTDNA since some days and the technicians are working on it.
Please unzip your DNA raw file then import it to Geneanet at https://en.geneanet.org/dna/upload/
It should work!
Please unzip your DNA raw file then import it to Geneanet at https://en.geneanet.org/dna/upload/
It should work!
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
-
- Viestit: 4
- Sisääntulotila: Graafinen
- Selailu: Graafinen
- Tarkastele heidän sukupuutaan.
That worked this time. I had tried it early on but it did not work then. Looks like we're OK now. Thanks for your help...
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- Administrator
- Viestit: 8271
- Sisääntulotila: Graafinen
- Selailu: Teksti
- Tarkastele heidän sukupuutaan.
Great! Thank you for your patience.
Best wishes,
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Jean-Yves BAXTER
GeneaNet
Please read our help pages and tips to improve your genealogy research and to grow your family tree:
- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips