Cannot open an invitation to a Geneanet Tree

[grandmotherowl1]

C'est la deuxieme fois que cette personne m'envoie une invitation mais je ne peux pas l'ouvrir. Pourquoi?

[jyb]

Dear Madam,

You already have Guest access rights to the family tree of this member: https://en.geneanet.org/contacts/

It seems to be the reason why you can't accept his invitations anymore.

[grandmotherowl1]

I think you misunderstood me, he has access to my tree but I do not have access to Jacques Yvroud tree, he has sent me 2 invitations. Look forward to your reply. With many thanks.

[jyb]

Dear Madam,

On his side, you have Visitor access rights to his family tree. You must ask him to updgrade your access rights to Guest as shown in the attached screenshot.