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Geneagraves

moirarennie
moirarennie
Viestit: 2
Sukupuu: Graafinen
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Geneagraves

Viesti 09 Syyskuu 2020, 12:40

I found the app in the App Store and tried to get it but it just buffers all the time. I’d like to participate in the recording of graves event coming up soon but I can’t get any further.
Moira Rennie

jyb
jyb
Administrator
Viestit: 5210
Sukupuu: Graafinen
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Re: Geneagraves

Viesti 10 Syyskuu 2020, 08:19

What's your device and iOS version? Can you please attach a screenshot of what you see?
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

moirarennie
moirarennie
Viestit: 2
Sukupuu: Graafinen
Tarkastele heidän sukupuutaan.

Re: Geneagraves

Viesti 10 Syyskuu 2020, 10:22

I’m using an iphone software version 13.6.1
I don’t know how to add a photo but all I get is the buffering sign

Moira Rennie

jyb
jyb
Administrator
Viestit: 5210
Sukupuu: Graafinen
Tarkastele heidän sukupuutaan.

Re: Geneagraves

Viesti 11 Syyskuu 2020, 08:58

It should work.

I suggest that you uninstall then reinstall the app. You must log in to the app with your Geneanet username and password. Then you just have to follow the instructions.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

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