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Not all documents/Pictures uploading.

barbieri1
male
Viestit: 15
Sukupuu: Graafinen
Tarkastele heidän sukupuutaan.
I am having a difficult time trying to post pictures to my tree. Especially when I use Rootsmagic software. I create a gedcom with media links but not all media is uploaded. The pictures or documents are either format JPEG, PNG or tiff. I even converted some BMP to JPEG.
It appears that the geneanet upload hangs up at the same spot and I have to click "ignore this file" for it to continue. Even if I go to file I get the same problems. I even review my tags. Same as the others. Can somebody please explain what I must do to correct the problem. :D

jyb
jyb
Administrator
Viestit: 5279
Sukupuu: Graafinen
Tarkastele heidän sukupuutaan.
TIFF format is not accepted.

It should work if the files are linked to an individual in your RootsMagic family tree.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

barbieri1
male
Viestit: 15
Sukupuu: Graafinen
Tarkastele heidän sukupuutaan.
As I said earlier. I use bmp, png and jpeg only.

jyb
jyb
Administrator
Viestit: 5279
Sukupuu: Graafinen
Tarkastele heidän sukupuutaan.
Please give some examples of individuals for whom the pictures have not been uploaded.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

barbieri1
male
Viestit: 15
Sukupuu: Graafinen
Tarkastele heidän sukupuutaan.
My father. My ex wife Phyllis olivarez, one of my daughters. Just to name a few.

jyb
jyb
Administrator
Viestit: 5279
Sukupuu: Graafinen
Tarkastele heidän sukupuutaan.
It can happen that pictures are not automatically recognized as profile picture. In this case, please scroll down the page, click "Manage media files" then "Change the main picture".
Liitteet
screenshot-2021.05.17-09_56_10.jpg
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

ds1960
male
Viestit: 7
Sukupuu: Graafinen
Tarkastele heidän sukupuutaan.
I just took a load of pictures after adding a cemetery in, where I live. I used my phone which is an Apple. I got home and logged in
and starting uploading and it stopped at 78%. I tried canceling to get out and it is now stuck on this. Apparently, it uploaded 58 photos for indexing?? transcribing,, but I don't know where they are. I'm not able to use the App, as it is stuck on "canceling..."
I went to the Cemetery Map, located my cemetery, but it isn't mentioned/located.

jyb
jyb
Administrator
Viestit: 5279
Sukupuu: Graafinen
Tarkastele heidän sukupuutaan.
You can see your uploads at https://en.geneanet.org/cemetery/gestion/

There's only the Cypress Hills Cemetery, Brooklyn, with 1 picture at this time.

It should work. Could you please attach a screenshot of the error message?

If it really does not work with the mobile app, you can transfer the pictures to the cloud then upload them at https://en.geneanet.org/cemetery/upload/
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

jspaetsch
male
Viestit: 2
Sukupuu: Graafinen
Tarkastele heidän sukupuutaan.
I went to Pragfriedhof cemetery in Stuttgart and spend 6 hours one day taking 1800 photos using the Geneagraves app on my iPhone. When I uploaded them to Geaneanet (which took many hours...) I found that in order for the the app not to quit in around 15% I have the manually change a setting in my "Settings > Display & Brightness > Auto-Lock > Never" (So It would not darken the screen and make the iPhone go to sleep... which seems to make the app stop working... for some reason.

I did delete the photos from my iPhone to make room for new ones (although I did have plenty of room on my iPhone.

Well, after some time, I checked out this site and instead of 1800 photos there where only 1100 photos.... Where did all those photos go?

Well... The next day I went to the same Pragfriedhof cemetery and took more pictures of other Gravestones. This time I took 2678 new photos which took 12 hours of my time). Some where single photos, some where multiple photos of the same grave site with a total shot and then some details of smaller portions of the graves.

Well... after I got to the hotel (WIFI) and changed to don't sleep mode, I uploaded the 2678 photos to the Geneanet site. Now... If there were already 1100 photos on the site already and I uploaded 2678 new photos there should have been (1100 + 2678 = 3778) 3778 photos uploaded in total, right? Well now on the site there are 2,936 graves. Well where did all those photos go? Some That I took with a full gravesite view I also took with detail shots of writing on the graves ... sometime on the front, sides and rear of the stone.... These are not showing up!!!!

Is the app at fault, or the upload procedure faulty?

Yesterday I also went to another Friedhof in Gerlingen, Germany and took 41 photos (mostly single shots, 4 where of double shots) After uploading them today (They are under Monuments > Gerlingen which is the wrong name perhaps someone can help put in the right name?) But non-the-less there where only 20 Graves?? Where are the other photos?

Please help me find out why so many photos that I took and spent so much time making are getting lost in the process.
I am including a screen shot from my iphone right now from the pictures I took yesterday (from 2 different cemeteries and have not yet deleted them this time from the iphone. (although there is a 3rd one there, which is empty now, from a previous shooting)
IMG_9993.PNG
Screen shot from iPhone of pictures uploaded today with the Geneagraves app.
confused...
jspaetsch

jyb
jyb
Administrator
Viestit: 5279
Sukupuu: Graafinen
Tarkastele heidän sukupuutaan.
In the Geneagraves app, we are counting the number of pictures.

On the site, we are counting the number of graves.

A technician will count the number of pictures which have been uploaded to the site, and I'll come back to you.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

jyb
jyb
Administrator
Viestit: 5279
Sukupuu: Graafinen
Tarkastele heidän sukupuutaan.
Dear Sir,

For the Pragfriedhof cemetery in Stuttgart, there are 2,738 graves and 4,485 pictures. All the pictures have been correctly uploaded.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

jspaetsch
male
Viestit: 2
Sukupuu: Graafinen
Tarkastele heidän sukupuutaan.
Great! Thanks for your help.

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