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Website won't accept my DNA file

Discussions regarding DNA & Genetic Genealogy.
mamousplace
female
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Website won't accept my DNA file

Viesti Kirjoittaja mamousplace »

I downloaded my DNA from another website but your website won't accept my file and I don't know what to do? Help.
zanzigirl
zanzigirl
Volunteer moderator
Viestit: 15218

Re: Website won't accept my DNA file

Viesti Kirjoittaja zanzigirl »

Hello,

I've separated your message from the thread on which you posted it as it is unrelated. I've also moved it to the DNA forum.

Best,
Claudine
Modératrice bénévole sans lien de subordination avec Geneanet / Volunteer moderator with no subordination to Geneanet.
ericdubois
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Which company did you test with?

Please check the "Your DNA data" section of the help page (https://en.geneanet.org/dna/help/) to see which kits are supported by Geneanet and detailed instructions.

Regards,

Eric
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